Ok... last night my DVD drive on my 3 1/2 month old laptop failed. I called Toshiba who I have my warranty through and they told me they didn't have a warranty on file for me. Ok I paid these people hundreds of dollars a couple of months ago. Then the guy goes, "Ohhh, there's notes here that state since your product is a "Z" re-conditioned laptop it isn't available to be under warranty. The last operator put those notes in there but STILL sold me a damn warranty. Of course I'm out of my limited warranty with Tiger Direct, so I'm completely screwed. That's another thing.
Tiger Direct. I purchased the initial laptop from them which was D.O.A. I sent it back and finally a month later they sent me the one I have now. Two months after that the fucking DVD drive dies. What the fuck!? I bought an IPOD dock with speakers and the damn thing hums when the drive spins up. I just have to conclude that with all the problems with the products and customer service that Tiger Direct will NEVER get any of my business again. They sell flawed shit that they won't even touch after it leaves their hands when there is a problem.
Son of a bitch, thanks for the customer service... assholes.
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1 comment:
I wouldn't totally suck that up as a loss. If you have proof of purchasing the warranty, at the very least, Tiger Direct should refund the cost of that.
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